Order Cancellation by Customer
We understand that sometimes plans change. You may cancel your order within 12 hours of placing it or before it is processed for shipping—whichever comes first.
- To cancel your order, please email us at help@mangosemiconductors.com with your order ID and reason for cancellation.
- If the order has already been shipped, it cannot be cancelled. You may instead initiate a return once you receive the item (refer to our Return Policy).
Order Cancellation by Mangofy
Mangofy reserves the right to cancel any order under the following circumstances:
- In case the product is out of stock or unavailable.
- Issues related to pricing or typographical errors.
- Incomplete or invalid payment or shipping information.
- Suspected fraudulent activity.
In such cases, customers will be informed via email, and any amount paid will be refunded to the original payment source within 7 working days.
Refund on Cancellation
If your cancellation request is accepted before the order is shipped, a full refund will be processed to your original payment method within 5–7 working days.
How to Request a Cancellation
Please contact our customer support team via email at help@mangosemiconductors.com as soon as possible. Make sure to include:
- Your full name
- Order number
- Reason for cancellation
Need Help?
If you have any questions regarding order cancellation, feel free to reach out to us at help@mangosemiconductors.com. We're happy to assist you.