MANGO SEMICONDUCTORS INDIA PRIVATE LIMITED
PRIVACY POLICY
This Privacy Policy outlines how Mango Semiconductors India Private Limited, operating under the brand name Mangofy ("Company", "we", "our", or "us"), collects, stores, processes, protects, and utilizes your personal and business information when you visit our website, request quotations, place orders, or use our electronic component sourcing and distribution services.
By interacting with our platform, submitting your details, or purchasing our products, you consent to the collection and processing of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect information necessary to process transactions, fulfill orders, manage accounts, and comply with regulatory and trade compliance obligations. This includes:
- Identity and Contact Data: Customer name, corporate entity name, job title, email address, physical billing and delivery addresses, phone number, and tax registration details (such as GSTIN).
- Transaction and Commercial Data: Details of quotations requested, purchase orders, products purchased, quantities, pricing, invoices, and transaction histories.
- Financial Data: Bank account numbers, payment gateway references, and payment transaction details. We do not store full credit/debit card numbers; card transactions are processed securely through PCI-DSS compliant third-party gateways (such as Razorpay).
- Technical and Usage Data: IP address, browser type, device information, operating system, and navigation behavior on our website collected via cookies and analytical tools.
- Trade Compliance and End-Use Data: Information relating to end-user certificates, export declarations, and organizational profiles required to verify compliance with national and international export controls, customs laws, and trade sanctions.
2. How We Use Your Information
We process your personal and commercial data for the following legitimate business purposes:
- To prepare quotations, verify product availability, process and fulfill purchase orders, and coordinate logistics and deliveries.
- To process billing, verify payments, manage credit facilities, and collect outstanding invoices.
- To communicate updates regarding order status, shipping details, RMA tracking, and customer support.
- To comply with regulatory obligations, including tax filings, customs declarations, financial auditing, and export control verification.
- To maintain, analyze, secure, and improve our website, platforms, and component distribution services.
- To send product updates, technical advisories, notifications of end-of-life (EOL) manufacturer alerts, and marketing materials (where you have consented to receive them).
3. Sharing and Disclosure of Information
We do not sell, rent, or trade Customer information to third parties. We may disclose your information to trusted third parties solely under the following conditions:
- Service Providers: Logistics providers, courier companies, customs clearance agents, banking institutions, payment processors, and IT support services strictly to perform the Contract.
- Manufacturers and Suppliers: Original equipment manufacturers (OEMs) or authorized distributors where necessary for manufacturer warranty activation, technical support escalation, custom designs, or allocation validation.
- Legal and Regulatory Authorities: Government bodies, tax authorities, customs officials, export control registries, and law enforcement agencies where required by applicable laws of the Republic of India or international trade regulations.
- Corporate Restructuring: Affiliates or successors in the event of a merger, acquisition, joint venture, or sale of company assets.
4. Data Security
4.1 We implement commercially reasonable technical, physical, and organizational security measures to safeguard your information from unauthorized access, loss, misuse, alteration, or disclosure.
4.2 All online payment transactions are processed using industry-standard Secure Sockets Layer (SSL) encryption protocol. However, no digital storage or internet transmission method is entirely secure, and we cannot guarantee absolute data security against sophisticated cyber threats.
5. Cookies and Tracking Technologies
We use cookies to analyze web traffic, remember user preferences, and enhance your browsing experience. You can modify your web browser settings to reject cookies, though this may limit your ability to access or use certain features on our website.
6. Data Retention
We retain your personal and transaction records for as long as necessary to fulfill the purposes outlined in this policy, manage customer relationships, provide warranty services, and comply with tax, corporate, audit, and legal retention requirements under Indian law.
7. Your Rights
Depending on your jurisdiction and subject to applicable legal exemptions, you have the right to request access to the personal data we hold, seek corrections to incorrect or incomplete information, or request the deletion of your data when it is no longer required for active contract fulfillment or legal compliance.
8. Contact Us / Need Help?
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Mango Semiconductors India Private Limited (Mangofy)
Email: marketing@mangosemiconductors.com
Website: mangofy.in
