Part of Mango Semiconductors India Private Limited
marketing@mangosemiconductors.com
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Mango Semiconductors

Returns & Refund Policy

Overview

We at Mangofy value your satisfaction. This Returns & Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted. Please read this policy carefully before making a purchase.

Return Eligibility

  • Products must be returned in their original packaging, unused, and in the same condition as received.
  • Returns must be requested within 7 days of the delivery date.
  • Items not eligible for return include customized products, items marked as “Final Sale,” and products damaged due to customer misuse.

Return Process

  • To initiate a return, please contact our customer support at help@mangosemiconductors.com.
  • Our team will guide you through the return process and provide a return shipping address if applicable.
  • Return shipping costs must be borne by the customer unless the return is due to a damaged or incorrect product delivered by us.

Refunds

  • Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 5-7 business days and credited to your original method of payment.
  • In case of prepaid orders, the refund will be made to the original payment source (credit card, bank, etc.).

Replacements & Exchanges

  • If you receive a defective or damaged item, we will replace it free of charge after verifying the claim.
  • Replacement requests must be made within 3 days of receiving the product and accompanied by supporting images or videos.

Non-Returnable Items

  • Products with signs of use or tampering.
  • Items returned without original packaging and accessories.
  • Products purchased during sale events unless defective.

Cancellation Policy

  • Orders can be cancelled within 12 hours of placement or before dispatch, whichever is earlier.
  • To cancel, email us immediately with your order details.

Need Help?

If you have questions about our return or refund policy, contact us at help@mangosemiconductors.com.

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